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Community Articles: What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now and spark the next big discussion!
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Re: Sharing payroll report with employees/managers
Hi Maurice, You need to make sure that the employee can at least view your search. In your saved search, navigate to Audience tab and make sure to select the role or the employee that you want to gra…6 -
Re: Make lead nurturing emails show up in customer communications record?
Thanks, Micah! Hi Nick, You can track the leads, prospects, and customers generated by a campaign by using the Lead Source field on the customer record. You can select a lead source manually on a cus…1 -
Re: Default Round-Robin case assignment
Hi Colleen, Inactive Case Territories won't show up in Manage Case Territories page. You need to set it to active first in Setup > Support > Case Territories > List. Let me know if you …6 -
Re: Abuse: Malicious Spam emails creating cases in my NetSuite account
You do the same, Colleen. Happy holidays! ?1 -
Re: Abuse: Malicious Spam emails creating cases in my NetSuite account
Hi Colleen, I'm afraid that we don't have this option in the NetSuite UI. All emails going to your NetSuite Inbound email address creates a case automatically. What we can do is to create a…2
